Effective Date: June 2025 Last Updated: July 9, 2025 Company Name: Lumen Pro Website:https://lumenpro.io Support Contact: support@lumenpro.io
1. Information We Collect
We may collect the following types of information when you create or use an account on Lumen Pro:
Name and email address (during registration or sign-in)
Uploaded images and generated content (used for history and account access)
Technical information such as browser type, IP address, and usage logs
2. How We Use Your Data
We use your data to:
Provide, operate, and maintain the Lumen Pro platform
Store your generated and uploaded images for access and history
Respond to customer support inquiries
Improve user experience through personalization and usage analytics
Comply with legal and billing obligations
3. Third-Party Sharing
We do not sell your data to advertisers. However, we may share your data (only when necessary) with:
AI service providers (e.g., image generation APIs)
Payment processors (e.g., for handling subscriptions)
Analytics or infrastructure partners (e.g., server hosts, performance tracking)
All partners are contractually obligated to handle your data securely and for limited, specified purposes only.
4. Google Login
Lumen Pro supports secure sign-in via Google. We only access your basic account info (name and email) and do not post, read emails, or access your Google activityin any way.
5. Cookies
We use cookies and similar technologies to:
Keep you logged in
Remember preferences
Analyze how the platform is used
By using Lumen Pro, you consent to the use of these cookies. You can manage or block cookies via your browser settings.
6. Data Security
Your data is protected through industry-standard security measures, including:
SSL/TLS encryption for data in transit
Access restrictions and authentication for backend systems
Regular audits and monitoring
7. Account & Data Deletion
You may request full deletion of your account and associated data at any time by emailing: support@lumenpro.io All verified deletion requests will be completed within 7 business days, and your data will be permanently removed from our systems, unless retention is required by law (e.g., for billing records).
8. Data Breach Notification
In the unlikely event of a data breach, we will notify all affected users promptly via email, and take immediate measures to contain the incident and secure your data.
9. Children's Privacy
Lumen Pro is not intended for individuals under the age of 16. We do not knowingly collect or store personal data from minors. If you believe a minor has used our service, please contact us for immediate removal.
10. International Access & Storage
Lumen Pro may store and process data in multiple countries via global infrastructure providers. By using the platform, you consent to the transfer and storage of your information in accordance with this policy.
11. Contact Us
If you have any questions, concerns, or data access requests, please contact our Data Protection Team at: 📧 support@lumenpro.io