Terms & Conditions – Lumen Pro

Terms & Conditions – Lumen Pro

Effective Date: July 2025
Last Updated: July 9, 2025 (Second Revision)
Platform Owner: ROUAEYA WEB FOR WEB DEVELOPMENT (commercial name: Websight)
Website: https://lumenpro.io
Legal Entity Website: https://websight.kw/en
Support Contact: support@lumenpro.io

1. Acceptance of Terms

By using Lumen Pro, you agree to these legally binding Terms & Conditions.
If you do not agree, do not access or use the platform.

2. Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use Lumen Pro for lawful purposes only, in accordance with these terms.

3. Subscriptions & Payments

Lumen Pro is a subscription-based service.
Plans renew automatically unless canceled before the next billing cycle.
All payments are final and non-refundable once credits are consumed.

Refunds for yearly plans are governed by Section 15 (Refund Policy). Monthly plans are strictly non-refundable.

4. Lumen Credits

Each $1 = 200 Lumens. Credits recharge monthly per your plan.
Unused credits do not roll over unless explicitly stated.
Credit values may change, and continued usage constitutes acceptance.

5. Fair Use & Abuse Prevention

You agree not to misuse or exploit the platform, including but not limited to:

  • Automated scraping or bot use
  • Excessive API/resource consumption
  • System circumvention or abuse of credit systems

Lumen Pro reserves the right to suspend or terminate accounts violating this section.

6. Prohibited Content

You may not use Lumen Pro to generate, upload, or share:

  • Sexually explicit or pornographic material
  • Hate speech, political propaganda, or disinformation
  • Illegal, defamatory, or rights-infringing content
  • Content violating local or international law

Violation may result in permanent ban and legal reporting.

7. User Content Responsibility

You are fully responsible for any content you submit or upload.
By using Lumen Pro, you confirm that you have all necessary rights to submit such content.
Lumen Pro disclaims liability for user-provided data or uploads.

8. Ownership of Output

You retain all rights to the content you generate using Lumen Pro, including commercial usage and resale.
However, you remain solely responsible for ensuring compliance with intellectual property laws in your jurisdiction.

9. Service Availability & Termination

Lumen Pro is offered "as-is" and "as available".
No guarantees of uptime, speed, or uninterrupted access.
We reserve the right to discontinue or suspend service, temporarily or permanently, at any time with or without notice.

10. Data Privacy

We collect minimal user data required to operate the platform.
We do not sell, rent, or share your personal information with third parties.
For full details, refer to our Privacy Policy.

11. Account Security

You are responsible for maintaining the confidentiality of your account and credentials.
You must report any unauthorized access immediately to support@lumenpro.io.

12. Legal Entity & Billing

Lumen Pro is owned and operated by ROUAEYA WEB FOR WEB DEVELOPMENT (commercial name: Websight), a licensed company registered in the State of Kuwait.
All payments are processed through Websight. Your billing statement may reflect “Websight”.

13. Changes to Terms

We reserve the right to modify these Terms at any time.
You will be notified of major changes via email or on-platform.
Continued use of the service after updates constitutes acceptance, even if you subscribed under a previous version.

14. Limitation of Liability

To the maximum extent permitted by law, Lumen Pro and Websight shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Any loss of data, profits, or business
  • Any damages exceeding the subscription fees paid in the past 3 months

15. Refund Policy

Refunds are available only for yearly subscriptions and under the following conditions:

  • Request must be made within 7 days of purchase
  • User must not have used more than 100 Lumen credits
  • User agrees to cover any payment gateway refund fees, which will be deducted

If more than 100 credits are consumed, or if the refund window has expired, no refund will be issued.

Monthly plans are strictly non-refundable.

Refunds are processed within 5–10 business days. Chargebacks may result in permanent account suspension.

16. Transfer of Ownership

We reserve the right to transfer, assign, or sell the ownership of Lumen Pro to another entity, in which case all rights and obligations will be transferred accordingly.

17. Contact & Notices

Official notices and communication will be sent via email to your account’s registered address.
Support and legal inquiries: support@lumenpro.io

18. Governing Law

These Terms are governed by international commercial norms.
No specific national law applies unless required by a competent legal authority or regulatory body.

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